Lewes District Council

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Lewes District Council
32 High Street
Lewes
East Sussex
BN7 2LX

Tel: 01273 471600
lewesdc@lewes.gov.uk
Minicom 01273 484488

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Contact District Services

We are responsible for waste and recycling services including kerbside collection, recycling facilities, street cleaning and waste education. We also provide and manage local facilities, including car parking, toilets, children’s play areas and parks and open space.


Customer Services

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01273 484999

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Southover House,
Southover Road,
East Sussex,
Lewes,
BN7 1AB

Email Customer Services

Office Hours

 Monday        8:30am - 5pm
 Tuesday  8:30am - 5pm
 Wednesday  8:30am - 5pm
 Thursday  8:30am - 5pm
 Friday  8:30am - 4.30pm
 Saturday  Closed
 Sunday  Closed
 Public Holidays        Closed

Our Services

As a department we provide the following services:

  • Refuse collection
  • Bulky household waste collection service
  • Fortnightly kerbside recycling service
  • Mini recycling sites
  • Street cleansing
  • Community Resource Centre
  • Allotments
  • Amenities (life belts,safety fences and signage)  
  • Car Parks
  • Cemeteries
  • Children’s Play Areas
  • Clean and Green Team  
  • Parks, Open Spaces and Nature Reserves
  • Public Conveniences
  • Southover Grange Public Hall

The department is based at the following locations:

If you would like to contact us regarding any of the services we provide, please use the information above.

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Staff Contacts

In the first instance, please contact us using the general enquiries number above. Should this not prove satisfactory, the names and contact information of the department's management team are listed below.

Director of Planning and Environmental Services
Lindsay Frost
lindsay.frost@lewes.gov.uk

Head Of District Services
Andy Bryce
andy.bryce@lewes.gov.uk

Assistant Head of Waste & Recycling (Recycling)
Trevor Watson
trevor.watson@lewes.gov.uk

Recycling Officer (Operations)
Julia Black
julia.black@lewes.gov.uk

Recycling Officer (Kerbside)
Helen Holland
helen.holland@lewes.gov.uk

Parks Manager
Andy Frost
andy.frost@lewes.gov.uk

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Service Standards & Performance

We have an overall, council-wide customer charter setting out our staff's conduct and response times to enquiries. Along with this, each department has specific service standards to cover their work.

We regularly monitor our performance and publish our aims for the next one-to-three years, stating our intentions. The details are listed on each department's performance page.

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Complaints Procedure

We aim provide a satisfactory level of service at all times when dealing with our customers and residents. Should we fail to meet your expectations, please refer to our complaints procedure.