Lewes District Council

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Freedom Of Information
Lewes District Council
32 High Street
Lewes
East Sussex
BN7 2LX

Tel: 01273 484174
foi@lewes.gov.uk
Minicom 01273 484488

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FOI Complaints & Appeals

Freedom of InformationThe appeals and complaints process can be followed if you are not satisfied with the standard of service you received under the Freedom of Information Act.

Freedom of Information

If you are not happy with the decision given, the charges applied or the reasons given for exempting information, a request can be sent to our Corporate Head - Legal and Democratic Services.

They will review the response and reply within 40 working days. This completes our internal review.

If you are not content with this outcome of this you then have the right to apply directly to the Information Commissioner's Office for a review of the decision.

However, if you are dissatisfied with the way your request has been handled by our staff; attitude, inappropriate advice or assistance given, you are entitled to submit a complaint using our complaints procedure.

Re-use of Public Sector Information Regulations

If you are not happy with our actions under the Regulations, please contact our Corporate Head - Legal and Democratic Services.

They will determine the complaint and reply within 20 days. If you are not content with the outcome of this internal review, you then have the right to apply directly to the Office of Public Sector Information.

OPSI will consider any complaint referred to it in accordance with its procedures.